Sage 50 Accounts

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bank feeds transaction not downloading

Posted By Jennifer Murariu 2 months ago

Hi all

bank feed transactions have stopped downloading. I've disconnected and re-connected but still nothing is downloading. any suggestions.

i am on the most up to date version of sage 30.1

0 Andy Rickeard 2 months ago

Hi Jennifer,

Thanks for using Community Hub.

Can I check the steps you're taking, any error messages that may appear and which bank you're connecting to?

Thanks,

Andy
Sage UKI
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0 Jennifer Murariu 2 months ago in reply to Andy Rickeard

Hi Andy

No error messages. Bank is Danske.
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0 Andy Rickeard 2 months ago in reply to Jennifer Murariu

Hi Jennifer, thanks for coming back, I'd recommend contacting Sage Support by phone or Chat so they can check your details in our banking portal, you can reach them here: Sage Technical Support >

Andy
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Sage 50 Accounts

bank feeds transaction not downloading

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