Customer receipts through Bank feed rules are unmatched to invoices.

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I have bank feeds setup and working.

I have added rules to put customers receipts on their accounts as they mostly pay by bacs.

The receipts are coming in, however, they all arrive as payments on account and are not matched to the outstanding invoices.

How do I get Sage to match them to the invoices?

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  • 0
    SUGGESTED

    Hi Bruce,

    Thanks for your post.

    Bank Feeds Rules will always post customer receipts and supplier payments as payments on account, any required allocation has to be completed manually.

    You may like to request an automation on the product Ideas Board for the future.

    Regards,

    Andy
    Sage UKI


  • 0 in reply to AndyR.

    Without allocations, the functionality is not much use.  You save keying the receipts and matching allocation, but you still have to go back and match the allocation, you don't know which accounts have allocations needed, so you have to faff about a lot.

    ImportPlus can do most of the allocations for me, I have a report to find the unmatched transactions, I think it is a reasonable workaround, just wish I didn't need one.

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  • 0 in reply to AndyR.

    Without allocations, the functionality is not much use.  You save keying the receipts and matching allocation, but you still have to go back and match the allocation, you don't know which accounts have allocations needed, so you have to faff about a lot.

    ImportPlus can do most of the allocations for me, I have a report to find the unmatched transactions, I think it is a reasonable workaround, just wish I didn't need one.

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