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Sage 50 Payroll UK

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Legislation E-payment

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E-payment

Suggested

Posted By Elizabeth Whitehead 8 months ago

I have completed a supplier payment run today, however I am unable to get the E-payment icon to work. It seems to be since I installed V31 upgrade. Has anyone had any problems with this?

Top Replies

AndyR. 8 months ago in reply to Elizabeth Whitehead +1 suggested

Thanks for coming back to confirm Elizabeth, please that's resolved now :-)

Parents

0 AndyR. 8 months ago

Hi Elizabeth,

Thanks for your post.

If the option is "greyed out" then that suggest it just need to be activated again. You can do this in Company > Settings > Bank tab.

At this stage I'm not sure why that may have happened.

If that resolves the issue, please click Verify Answer.

Regards,

Andy
Sage UKI
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0 Elizabeth Whitehead 8 months ago in reply to AndyR.

Hi Andy,

I called Sage support earlier and they have advised me that Version 31 hadn't fully installed on my laptop. I had to un-install Sage 50 and re-install. This then resolved the issue.

Thanks for responding, much appreciated.
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0 AndyR. 8 months ago in reply to Elizabeth Whitehead

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Thanks for coming back to confirm Elizabeth, please that's resolved now :-)
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0 AndyR. 8 months ago in reply to Elizabeth Whitehead

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Thanks for coming back to confirm Elizabeth, please that's resolved now :-)
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