P11D Admin Password. P11D

The administrator who set this up has left  the company and has not advised the director  and we cannot get in to upgrade the P11 software and do the P11D - Please can you advisor how - we do this .the p11D - When you go in comes up Administraor and password - we cant log  - await advise - Can you send us a reset ? await reply

P11D Admin Password. P11D

The administrator who set this up has left  the company and has not advised the director  and we cannot get in to upgrade the P11 software and do the P11D - Please can you advisor how - we do this .the p11D - When you go in comes up Administraor and password - we cant log  - await advise - Can you send us a reset ? await reply

Hi Sian,

It's not possible to remotely reset this, but you could contact Sage Technical Support for a password decode.

Please note, the support agent will need to run through some security checks with you before proceeding with a decode.

To get in touch, visit our contact us page.

Regards,

John Howells
Sage UKI

hello thank you for your reply we will call