This is not solved?

This is not solved?

Hi Guy,

Thanks for using Sage City.

The error 1046 is returned by HMRC servers when one or more of your credentials are rejected. When you receive this error it confirms your software is able to run through the submission process correctly and connect to HMRC, so I wouldn't suspect an issue with your software here. The credentials that HMRC's system validates for the 1046 error are:

• Your HMRC portal username
• Your HMRC portal password
• Your company's Tax District Reference number

In case it has changed, log directly into your HMRC portal and check your Tax District Reference there, then check it's entered correctly in Sage 50 P11D.

Also, do you process more than one company in Sage 50 P11D? If so, do you have more than one HMRC portal login? In Sage 50 P11D only one HMRC username and password can be stored - if you submit companies with separate HMRC logins you'd need to enter the correct credentials during each submission.

There's one other item to check for this. Has an agent (for example an Accountant) submitted for your tax district reference number in previous years? If so, this can prevent you from submitting now. To revoke agent permission and allow you to submit your P11D data you'd need to follow the steps for this on Gov.UK >

If this has answered your question, please click Verify Answer.

Regards,
John
Sage UKI