Automatic enrolment letters

Hi

When I look in my pension correspondence to send tab, some employees have not been picked up, is there a delay if they are paid weekly, I'm sure I haven't noticed any before?

Parents
  • 0

    Hi Julie,

    Thanks for using Community Hub.

    SPC letters should be produced as soon as the assessment has been run and a letter is required. Have you been running an assessment and if so what has happened to the employee? Are they new starters or have they been postponed, or re-enrolled? that should help us to get to the bottom of it.

    Regards,

    Andy
    Sage UKI


Reply
  • 0

    Hi Julie,

    Thanks for using Community Hub.

    SPC letters should be produced as soon as the assessment has been run and a letter is required. Have you been running an assessment and if so what has happened to the employee? Are they new starters or have they been postponed, or re-enrolled? that should help us to get to the bottom of it.

    Regards,

    Andy
    Sage UKI


Children
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