Remove scheme from Data Exchange Management Centre

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Posted By Redrobin 6 months ago

Is there any way to remove old pension schemes from the Data Excahgne Management Centre on Sage? These were set up incorrectly when Pensions Data Exchange was first introduced years ago and never used. They now cause confusion to staff members when matching new pension schemes.

thanks

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0 Andy Rickeard 6 months ago

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Hi REDROBIN,

Thanks for using Community Hub.

If you'd like to remove old groups you would first need to speak to the provider, after which you can refresh the Management Centre to clear them down.

If this helps, please click Verify Answer.

Regards,

Andy
Sage UKI
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0 Andy Rickeard 6 months ago

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Hi REDROBIN,

Thanks for using Community Hub.

If you'd like to remove old groups you would first need to speak to the provider, after which you can refresh the Management Centre to clear them down.

If this helps, please click Verify Answer.

Regards,

Andy
Sage UKI
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0 Redrobin 5 months ago in reply to Andy Rickeard

Hi

thanks for your reply

I have asked People's Pension, various times over the last five years, to remove them from their side but it makes no difference they still appear in the management centre depsite refreshing. People's pension mark them as "inactive worker groups" on their website. There is no way to remove them from the Pension Module Settings screen under “Manage match schemes”, the delete button is greyed out.

Helen
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Remove scheme from Data Exchange Management Centre

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