Employee opt out

SUGGESTED

We have an employee that has opted to leave the pension scheme. when i go to put the end date in payroll pension section it brings up a message that they are already in the scheme. 

They are not showing in the pension scheme, do i leave it and see what happens at the next payroll run? 

  • 0
    SUGGESTED

    Hi Willow,

    Thanks for using Community Hub.

    This suggests the employee might already have left the scheme, if you open the employee record then go to Pensions > Manage scheme does the scheme appear there and is there a leave date shown? If there is, it suggests the record has already been updated.

    If the leave date isn't there, can you confirm if you use the Pensions module?

    Regards,

    Andy
    Sage UKI

  • If you added the employee as a new starter and you selected the pension scheme in the new starter screen, this can cause issues with Sage 50 Payroll as this tells the software that you are manually adding the scheme and this overrides the autoenrolment process for the employee and can cause issues with opting out, etc.

    If there is no pension scheme added to their employee record then technically no calculations for pension can be made so I would leave it as it is and see if the pension calculates on your next pay run.