Employee opt out

SUGGESTED

We have an employee that has opted to leave the pension scheme. when i go to put the end date in payroll pension section it brings up a message that they are already in the scheme. 

They are not showing in the pension scheme, do i leave it and see what happens at the next payroll run? 

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  • 0
    SUGGESTED

    Hi Willow,

    Thanks for using Community Hub.

    This suggests the employee might already have left the scheme, if you open the employee record then go to Pensions > Manage scheme does the scheme appear there and is there a leave date shown? If there is, it suggests the record has already been updated.

    If the leave date isn't there, can you confirm if you use the Pensions module?

    Regards,

    Andy
    Sage UKI

Reply
  • 0
    SUGGESTED

    Hi Willow,

    Thanks for using Community Hub.

    This suggests the employee might already have left the scheme, if you open the employee record then go to Pensions > Manage scheme does the scheme appear there and is there a leave date shown? If there is, it suggests the record has already been updated.

    If the leave date isn't there, can you confirm if you use the Pensions module?

    Regards,

    Andy
    Sage UKI

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