SAGE 50 Payroll v 32 update

Good afternoon, 

Our IT service desk advised to check the following:-

Our payroll program says V31.02.297 on start screen.

The program version is 32.00.297. 

Has anyone else noticed? 

Thank you 

Parents
  • +1
    Verified Answer

    Hi,

    Thanks for your post.

    This will be related to your activation key / licence, you may have a new activation key or your licence my just need a refresh.

    If you have a Payroll subscription this can be resolved by opening Tools > Upgrade Program > Update.

    If that doesn't resolve the disparity you can contact Sage Technical Support and they can give you an updated key.

    Ultimately though this won't affect any processing or access to features.

    If this helps, please let me know by clicking Verify Answer.

    Andy,
    Sage UKI

Reply
  • +1
    Verified Answer

    Hi,

    Thanks for your post.

    This will be related to your activation key / licence, you may have a new activation key or your licence my just need a refresh.

    If you have a Payroll subscription this can be resolved by opening Tools > Upgrade Program > Update.

    If that doesn't resolve the disparity you can contact Sage Technical Support and they can give you an updated key.

    Ultimately though this won't affect any processing or access to features.

    If this helps, please let me know by clicking Verify Answer.

    Andy,
    Sage UKI

Children
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