Hi Shailam,

You can check the nature of the business in Manage Business Details.

If you need to change the business type you can request to be migrated using a form accessed Sole Trader Settings.

If you want to start again you can either delete your transactions, you can manually delete what you've done so far, the following articles can help with that:

Delete transactions

Delete a journal

Delete an opening balance

...alternatively, you can cancel your subscription and set up a new one with a different email address.

Cancel your subscription

If this helps, please let me know by clicking Verify Answer.

Andy,
Sage UKI

Andy thanks for this info. I just wonder will I be able to set up as a landlord bjusiness?? I keep getting told its not possible currently

Hi Dawn, 

This article explains how to move from Sole Trader to Landlord categories:  Change Sole Trader to UK landlord categories.

Andy,
Sage UKI

Andy, problem is Sage has a problem and this change can not be made.....maybe in the next few weeks....in the meantime almost 2/3rds of the way into the first quarter my Sage is not working correctly.

Hi Dawn, 

Just to check, have you submitted the form to request the change to Landlord categories?

Andy

Andy submitted 3 times now and no reply

Hi Dawn,

I've sent you a direct message so we can get some details and look into this.

Andy
Sage UKI

Andy, is this the direct message? My email address is[Redacted]

I accept that this might be "operator error" but I think I am following instructions.......

Look forward to hearing back

Regards

Dawn

Thanks Dawn,

Direct messages can be accessed via the envelope image in the top right corner but I have your address now. Thanks.

I've redacted your email from your public post.

Andy