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MTD submission shows £0 despite correct figures in Sage Accounting Individual Free

RScott
Solved
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Hi, I’m using Sage Accounting Individual Free to file quarterly MTD submissions to HMRC (Income Tax Self-Assessment).
My Sage submission dashboard shows correct values, and the submission is marked “complete” However, when I log into my HMRC account, all figures show as £0.

Please could you confirm whether the Free version connects to HMRC’s live MTD environment or the test/sandbox one?
Also, is there a way to re-submit to the live HMRC endpoint or verify which environment my connection is using?

Thanks in advance

  • +1
    verified answer

    Hi,

    Thanks for reaching out and for being part of the MTD Beta. As we’re still fine-tuning things, the occasional hiccup like this can happen. The good news is it’s now fixed!

    If you resubmit your update, you should see the correct value come through this time.

    We appreciate your patience (and for helping us make the experience even better!)

    Andy,
    Sage UKI

*Community Hub is the new name for Sage City