Hi, I entered an expense down which later didn’t receive the item. I then deleted it from transactions but the money hasn’t come off my expenses just the transaction. Why is this ?
Hi, I entered an expense down which later didn’t receive the item. I then deleted it from transactions but the money hasn’t come off my expenses just the transaction. Why is this ?
Hi Gary),
Thanks for using Community Hub.
If I can ask you to double check that the Expense was deleted from the account, you can use the Audit trail report to check in and it should show a line though the transaction if it has been deleted.
If the transaction still appears then please proceed to delete the transaction.
If this helps, please let me know by clicking Verify Answer.
Regards,
Stuart
Sage UKI
Hi Gary),
Thanks for using Community Hub.
If I can ask you to double check that the Expense was deleted from the account, you can use the Audit trail report to check in and it should show a line though the transaction if it has been deleted.
If the transaction still appears then please proceed to delete the transaction.
If this helps, please let me know by clicking Verify Answer.
Regards,
Stuart
Sage UKI
*Community Hub is the new name for Sage City