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Natasha K

Is it just me or is AutoEntry very slow?

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I have been using AutoEntry for well over a year.  It has had moments of things going wrong but on the whole I find it good.  Lately it seems to be slow, regularly times out before publishing invoices and I have to republish them.  When inputting multi line invoices the details keeps disappearing from the lines and I have to reinput it a good few times before it finally stays put.  The VAT rate for each supplier doesn't register and I have to change it then change it back to the correct one.

Is anyone else having these problems or is it because my computer is getting on a bit and is struggling to handle it?  I feel like I am getting to a point where I could manually input invoices quicker and attach the document.

Any feed back would be much appreciated before I go back to AutoEntry.

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  • 0

    We find AE unbearably slow. It takes a long time to process, and sometimes my team has gone home without being able to publish. Also, I often search for invoices in the archive, and when I open an invoice, it takes 13 seconds (yes, I timed it out of sheer frustration) to appear. If I'm trying to look at a few invoices for a supplier, waiting 13 seconds for each one to open is like watching paint dry.

    I'm keeping my eye out for alternative solutions.

  • 0 in reply to CAUK

    Me too, I don't know what has happened recently but it never took so long to put an invoice on.  I am also finding on invoices where I have to add lines it loses the vat setting, I also have to input values more than once as they just disappear.  With the amount of invoices we get weekly I used AutoEntry to get through them quicker.  Now that it is possible to attach an invoice in Sage I am wondering if it will be quicker for me to go back manually input invoices.

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  • 0 in reply to CAUK

    Me too, I don't know what has happened recently but it never took so long to put an invoice on.  I am also finding on invoices where I have to add lines it loses the vat setting, I also have to input values more than once as they just disappear.  With the amount of invoices we get weekly I used AutoEntry to get through them quicker.  Now that it is possible to attach an invoice in Sage I am wondering if it will be quicker for me to go back manually input invoices.

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