Recurring invoices

SUGGESTED

None of my recurring invoices have been emailed out on 1/12/2023 

worked fine for September, October and November 

I have 253 invoices that month to go out - the main reason I signed up to this package was the recurring invoices!

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    SUGGESTED

    Hi Julie,

    Thanks for using Community Hub.

    We're currently investigating an issue where recurring invoices are not being generated. I appreciate that you've got a lot of invoices, but our developers are currently looking into this. 

    Whilst we investigate this, as a temporary work around, you'll need to either delete the recurring invoice and set up a new recurring invoice, or copy the invoice and send this manually.  Here's the help file on how you can copy an invoice.

    If this helps, please verify the answer.

    Regards, 

    Zia

    Sage UKI