The vat rate column isn't working when I enter an invoice. This has happened before but I can't remember how I solved it.
The vat rate column isn't working when I enter an invoice. This has happened before but I can't remember how I solved it.
Hi Janet,
Thanks for using Community Hub.
When you say the VAT rate column isn't working, what's happening? Is it missing, are the values incorrect? What does it look like?
Regards,
Andy
Sage UKI
Hi, the column is there but I can't add a value
The vat rate column is grey and I can't use it. I tried to add the vat amount and then that column went grey.
Thanks for coming back Janet, I'm not sure what's happening there, but if it's happened before and been corrected, I'd suggest contacting Technical Support who can look at this further: Sage Technical Support >
Thanks Andy, I did do that in the end. Its sorted now, still no clearer as to why it happened.
Hi Everyone
We work on a flat rate of 16.67% vat how do l obtain this when doing sales invoices?
*Community Hub is the new name for Sage City