Change of type of business

Question

The business setting is wrong as it is a limited company and not a sole trader. Software does not accept the company registration number. 
 No transactions have been entered yet. I have tried with the zero and without the zero but always comes up with an error.

Jack Middleton · Answer

Hi Dulcie, 
 Thanks for using Sage City. 
 You can add the company registration number in two different places so I would try both to see if both have the same issue. If you go into More > Settings > about your business. You can also try to update this by going to the company name at the top of the screen > manage business account > business information. If you are still having the same issue I would recommend giving us a call so we try to recreate the same issue ourselves. We are available 24/7 on 01919174311 (UK) or 015682721 (IE). 
 Hope this helps. If this has answered your question please click More > Verify Answer. 
 Kind Regards, 
 Jack Middleton Sage Business Cloud Customer Services Sage UKI

Sage Accounting UKI

Change of type of business

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