Hi Lesley

Thanks for using Sage Community Hub.

It sounds as if you may need to edit the amount  of the payment on account you to use to pay the invoice.

1. From Contacts, select the relevant customer or supplier.
2. From the Manage drop-down, select Account Allocation.
3. Select the check box for the invoice and the Payments on Accounts. The Outstanding value changes to £0.00 and the amount is moves to the Paid column.
4. Left to allocate will show -£X.XX, click on the pencil icon  on the Payment on Accounts.
5. Change the Amount to pay box to match the amount of the invoice but place a minus "-" before the total and click Apply.
6. The left-to-allocate box should show as £0.00.
7. Click Save.

Hope these steps work for you Lesley. If they do please select Verify Answer.

Regards

Aziz
Sage UKI

Hi Lesley

Thanks for using Sage Community Hub.

It sounds as if you may need to edit the amount  of the payment on account you to use to pay the invoice.

1. From Contacts, select the relevant customer or supplier.
2. From the Manage drop-down, select Account Allocation.
3. Select the check box for the invoice and the Payments on Accounts. The Outstanding value changes to £0.00 and the amount is moves to the Paid column.
4. Left to allocate will show -£X.XX, click on the pencil icon  on the Payment on Accounts.
5. Change the Amount to pay box to match the amount of the invoice but place a minus "-" before the total and click Apply.
6. The left-to-allocate box should show as £0.00.
7. Click Save.

Hope these steps work for you Lesley. If they do please select Verify Answer.

Regards

Aziz
Sage UKI