Hi, I am new to sage.
I am helping run a storage rental business, there are lots of smallish payments each month mostly from standing orders from the tenants. We have set up reoccurring monthly invoices for each customer. On the bank feeds sometimes sage offers a match for payments but most of the transactions are not matched and you have to search for each invoice manually which is time consuming when there are hundreds each month.
Why is sage not matching these transactions?
I looked at rules, which seems to be the function to automatically deal with the transactions but it seems the rules don’t match to an invoice that has been created. None of the customers have their bank details added to sage, will this help sage match the invoices?
Any tips or pointers on what I need to do here? Do I need to help sage match the transactions better or set up the rules differently?
Thanks