CIS

SUGGESTED

Hi 

I have set up a customer and put them as CIS liable, however they are not and I need to change this, can anyone help

Thanks

Archie 

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    SUGGESTED

    Hi Archie,

    Thanks for using Community Hub.

    Unfortunately, once you've created the contact you can't remove the CIS status, but CIS will only calculate if the CIS ledgers are used.

    You can continue to use the contact record but avoid using CIS codes. If required you could even create your own default code to make sure you don't use a CIS code, you can do this in Contacts > Customers > Open customer > Options > Click the green pencil above Account Details  > Default Ledger.

    If you've yet to raise an invoice against the original record, then you could also just create a new contact.

    If this helps, please click Verify Answer.

    Regards,

    Andy
    Sage UKI

Reply
  • 0
    SUGGESTED

    Hi Archie,

    Thanks for using Community Hub.

    Unfortunately, once you've created the contact you can't remove the CIS status, but CIS will only calculate if the CIS ledgers are used.

    You can continue to use the contact record but avoid using CIS codes. If required you could even create your own default code to make sure you don't use a CIS code, you can do this in Contacts > Customers > Open customer > Options > Click the green pencil above Account Details  > Default Ledger.

    If you've yet to raise an invoice against the original record, then you could also just create a new contact.

    If this helps, please click Verify Answer.

    Regards,

    Andy
    Sage UKI

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