Welcome to the Sage Payroll UKI Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
The Sage Payroll Help Centre is your gateway to a whole host of support material, including guides to:
Payroll Year End
Managing employees
Processing Payroll
Pensions
...and much more
Check it out now, and don't forget to add it to your…
Learn how to work with new starters, leavers and existing employees in the Manage Employees support hub. Topics include:
Dealing with starters
Dealing with leavers
Customise your employee list
Working Patterns
Update an employee's tax code…
New to Sage Payroll? Our getting started guides will help you to get up and running quickly.
Topic covered include:
Setting up
Payroll Settings
Payments and Deductions
Reporting
Pensions
UK Help Centre >
Republic Of Ireland Help Centre…
We've created a fantastic, new, Help Centre so everything you need is just one click away: Featuring:
Support hubs for popular topics
Simplified support guides
Digital support assistant
Video demos
Free training
Get in touch options
…
Have you or your employee received an HMRC tax calculation letter?
These letters, also known as a P800 or a Simple Assessment letter, are issued by HMRC to employees who have either paid too much or too little tax by the end of the tax year (5 April…
When submitting pension data there are a number of possible errors that can be reported. Our troubleshooting guides help you to narrow down the problem and resolve it quickly.
Pension errors NEST >
Pension errors Smart >
Worth bookmarking these…
Save time when logging in to your cloud software by bookmarking the new Login Portal page. You can also use this page to access My Sage.
Sage Login portal >
We have a number of interactive learning modules in Sage University to help you get the most from your software.
Getting started
Understand legislation
How to run a payroll
Pensions and Automatic Enrolment
Error corrections
Period end
…
You can now show, hide and reorder columns on your employee list view.
This makes it easier to display your employee information the way you want it.
For more information, read our customise your employee list article
If you're an accountant, submitting on behalf of a client , you should enter your Agent submission details. Your client can use the 'Authorising your agent (64-8)' form to tell HMRC that they give authorisation for someone to act on their behalf for individual…
You can now choose whether to show the difference in net pay in the next pay run when you make corrections.
This makes it easier to correct a completed pay run.
For more information, read our correct a completed pay run article
You can now add finish dates as a bulk action for any employees who have left your company.
This makes it easier to enter finish dates for multiple employees.
For more information, read our dealing with leavers article >
You can now delete the records of employees you've not processed in a pay run.
This makes it easier to remove an employee record you've set up in error.
For more information, read our create and edit employee records article >
From time to time you may need to change the email address you use when working with Sage Payroll. Good news! We've simplified this process, you can now do it yourself without the need to contact Sage. Find out how >