x Want to participate? Join the group to interact
  • State Suggested Answer
  • Replies 1 reply
  • Answers 1 answer
  • Subscribers 12 subscribers
  • Views 700 views
  • Users 0 members are here
Browse Forums
Announcements
70
topics
13
replies
General Discussion Ireland
58
topics
92
replies
General Discussion UK
379
topics
600
replies
Philip Danso

Urgent Help Needed: Unable to Access Payslips Due to Password Issues

SUGGESTED
Posted By

Hi everyone,

I'm reaching out because I'm struggling to log in to access my payslips and I really need them for my taxes. The issue is that I don't have the password. I've seen in previous queries on this forum that the password format should be CCYYMMDD (date of birth), but that hasn't worked for me.

I've tried several variations and double-checked my birthdate, but I still can't get in. I'm desperate at this point and would appreciate any advice or guidance on how to resolve this issue.

Thanks in advance for your help!

Best, 

Philip

Parents
  • 0
    SUGGESTED

    Hi Philip,

    Thank you for using Community hub.

    It seems you trying to log into your Sage HR account to see your payslips.

    The password to log in and get your payslips isn't defined by the system.

    When you were first invited to use the online facility you would have received a welcome email containing a link.

    Clicking the link makes you set up the password for your online account.

    There will be a "Forgot your password" option on the login page you can use.

    If there isn't, you are possibly trying to log into the wrong web page.

    Use the link below to go to the correct portal.

    HR Portal

    If you still have difficulties, speak to your payroll person and confirm what they are using to host your payslips.

    Kind regards,

    Nigel

    Sage UKI

Reply
  • 0
    SUGGESTED

    Hi Philip,

    Thank you for using Community hub.

    It seems you trying to log into your Sage HR account to see your payslips.

    The password to log in and get your payslips isn't defined by the system.

    When you were first invited to use the online facility you would have received a welcome email containing a link.

    Clicking the link makes you set up the password for your online account.

    There will be a "Forgot your password" option on the login page you can use.

    If there isn't, you are possibly trying to log into the wrong web page.

    Use the link below to go to the correct portal.

    HR Portal

    If you still have difficulties, speak to your payroll person and confirm what they are using to host your payslips.

    Kind regards,

    Nigel

    Sage UKI

Children
No Data

*Community Hub is the new name for Sage City