Welcome to the Community Hub—a peer-driven space where Sage customers and partners can exchange ideas, discuss best practices, and share their experiences. Our community is organized into product groups where users have access to discussions and resources related to Sage. Our Community Leads are here to help create a positive and respectful environment for everyone. They moderate content to ensure it aligns with the guidelines below.

We created these Community Hub Guidelines to ensure that everyone who participates adheres to Sages’s principles of trust, inclusiveness, and respect. By preventing discrimination, favouritism, prejudice, and harassment, we maintain a fair and supportive environment where everyone feels valued. Sage reserves the right to modify these guidelines at any time without notice. Your continued use of Community Hub after any changes constitutes your agreement to the revised guidelines. Please check back regularly for updates.

For support using Community Hub, visit our Site Help
For any questions regarding the guidelines email us at [email protected]

To register for Community Hub, you must be 18 years of age or older.

All Community members are expected to adhere to the guidelines as out lined below:

1. Keep it relevant

Keep the discussions relevant and on-topic

Avoid discussing personal matters or being negative towards any company or product

No direct selling of products or services

No recruiting for jobs or other opportunities

2. Keep it courteous

Always be respectful

Mark answers as verified and thank members who help you

Avoid posting anything that could be considered offensive, harmful, or inappropriate

We have a zero-tolerance policy for hateful conduct or content. Violations will result in immediate account suspension

3. Keep it spam-free

Refrain from promoting unrelated third-party services, products, websites, or organisations. Visit our Site Help for steps to report spam.

Keep the community free from advertising, spam, and chain letters.

4. Keep it legal

Ensure your posts do not infringe on others' rights, contain harmful code, or encourage illegal activities. Please review Sage’s Privacy Policy.

5. Confidential information and data privacy

Do not share or discuss any confidential or personal data about yourself, your company, Sage, or others.

Don’t share screenshots which may include personal data.

Member profiles (including names and faces) are proprietary to each member.

We prohibit:

Scraping member information (manually or with scripts)

Sending unsolicited promotional materials to other members

Publishing or posting other members’ personal information without their consent

6. Sage retains the right to remove content and limit users' access

We reserve the right to review and moderate all content at our discretion.

We don’t seek to edit or modify content in a way that changes its intent.

We may hide sensitive data that isn’t intended for public disclosure.

If a post doesn’t comply with our guidelines, it’s subject to being removed.

We may limit user access if they are inappropriate, harmful, or inaccurate.

7. Disclaimer of warranties and limitation of liability

Most content is created by community members, and each person is responsible for their own material.

Opinions expressed by community members are their own and don’t represent the views of Sage.

While Sage provides a platform for community members to connect with one another, we’re not responsible for what happens during those connections.

Remember, advice shared here is based on personal experiences. Use your judgment to decide if it's suitable for you.

8. Signatures

Add a personal touch to your messages with a signature. It's a great way to express who you are and what you stand for.
      To learn how you can add a signature to your profile, visit our help page Profile and Settings.

While you may include your company name or email address, don’t direct members to external websites.

If you're providing help to others in the community and your company is affiliated with Sage or offers a Sage-related product, you must add your company name to your signature.

Thank you for being a valued member of the Sage Community Hub. By following these guidelines, you help us create a positive and supportive environment for everyone. We appreciate your cooperation and look forward to your contributions. Happy posting!

 

Sage | Cobalt Business Park | Newcastle-Upon-Tyne Tyne & Wear NE28 9EJ | UK