[Fix] Download Lite Outlook Plugin button being shown instead of Connect to Email Account

Less than one minute read time.

Hiya,

If you are upgrading from 2022 R1 you might run into situation where you see 'Download Lite Outlook Plugin' option under Preferences instead of 'Connect to Email Account'.

Here is a simple solution to fix it:

This custom sys param value is set to ExchangePlugin. If you change it to None - the button is gone. 

Run the below script on database (after taking necessary backups):

update Custom_SysParams
set Parm_Value = 'None'
where Parm_Name = 'UseOutlookplugin'

Followed by Metadata refresh and this should fix the issue:

Hope this helps!

Kind Regards,

Seema Singla