We’re excited to share that a brand-new supplementary guide, Overriding Styles in Sage CRM, is now available for download on Sage Partner Central.

This guide has been designed to help partners understand how Sage CRM’s user interface can be restyled and aligned with a customer’s brand. It explains:

• The role of the default theme (ergonomic.css) in shaping the CRM interface.

• How overrides work by placing a custom CSS file into the /WWWRoot/Themes/custom/ folder.

• The most commonly used classes in Sage CRM screens (lists, tabs, buttons, dashboards, etc.), what they do, and how they can be safely adjusted.

• Practical examples of style overrides taken from a sample 2025ThemeOverrideExample.css file.

Why is this helpful?

For many organizations, Sage CRM is the front line of customer engagement. Having the ability to tailor the look and feel of the system so that it matches a company’s identity can increase adoption, improve accessibility, and deliver a more professional user experience.

With this new guide, partners can:

• Confidently advise customers on which classes are safe to override.

• Speed up the delivery of branded CRM deployments.

• Ensure that style changes remain upgrade-safe and consistent across versions.

Whether you’re aligning Sage CRM with corporate colours, improving grid readability, or modernizing dashboard gadgets, this guide is your go-to reference for safe and effective style overrides.

 Read the Overriding Styles in Sage CRM guide now on Sage Partner Central.