The focus of Sage CRM 2024 R1, is to continue to modernize the user experience and improve user satisfaction, while also enhancing security, increasing productivity, and laying the groundwork for future advancements. This release has executed well on its priorities of delivering interface and user experience improvements and pain point elimination.
We've delivered in this release:
- Customer experience and usability enhancements with over 40 cases resolved
- Enhanced security for better data protection including improved control of external URLs in dashboard gadgets.
- A new tagging system for easier record organization and retrieval.
- Ability to highlight text in multiline text fields for improved readability and faster insights on key information.
- Improved favourites management with ordering options.
- A foundation for future advancements by adopting 64-bit Java for increased performance and scalability.
- Prevention of deletion of key metadata Ensuring that screens and lists can't accidentally be removed.
Blog Articles
- Sage CRM 2024 R1: What to Expect
- Sage CRM 2024 R1: Changes to Help and Available Resources
- Sage CRM 2024 R1: Planning your upgrade & changes in supported software
- Sage CRM 2024 R1: Changes to the database and metadata
- Sage CRM 2024 R1: UI Improvements - Support for Bold and Italics in Multiline Text fields
- Sage CRM 2024 R1: Introducing Record Tagging in Sage CRM
- Sage CRM 2024 R1: Harnessing Dimensions and Tagging
- Sage CRM 2024 R1: Using Tags in Reports and Groups
- Sage CRM 2024 R1: Deprecated features and alternatives
- Sage CRM 2024 R1: Implementation Improvements: Internal Security updates
Downloads
Videos
Help Center Updates
This is a significant release. We have created new marketing and training videos to help partners and customers get the best out of the system.
Note: This applies to Sage CRM stand-alone and when integrated with Sage accounting products. Sage 50, Sage 100, Sage 200, Sage 300, Sage X3 and Sage Intacct.
Support statement
All environments, configurations, integrations, and 3rd-party software that Sage supports are documented in the help and guides published on Sage CRM Help Center.
Any environments, configurations, integrations, and 3rd-party software that are not documented here have not been tested, and are therefore not supported by Sage.