With the release of Sage CRM 2024 R2, Sage has introduced a refreshed UI that enhances the visual appeal and puts user needs at the centre of the design.
The Evolution of Sage CRM's Interface
The journey towards the new Sage brand began with Sage CRM 2022 R2, where the rebranding process was first introduced. One of the most significant and immediately noticeable changes was the introduction of a new colour palette. The iconic combination of vivid green, black, and white now runs across all Sage products, giving the software a unified and recognizable appearance. This isn't just about aesthetics; it's about aligning the interface with Sage’s core purpose:
"We build every experience with human insight and ingenuity; giving people building businesses the confidence to flow."
By leading with black in the interface, Sage ensures its signature green "pops," creating strong visual contrast and improving accessibility. This shift is also about making the software easier to use, navigate, and understand for a wide range of users.
Reimagining Usability and Accessibility
The introduction of new icon sets and chart colours in Sage CRM 2023 helped to make information clearer and easier to digest at a glance. These updates were designed not just with functionality in mind but with a commitment to providing an accessible experience for everyone, regardless of visual impairments or device preferences.
Optimizing for Mobile Devices
During the initial rebranding in Sage CRM 2022 R2, the desktop interface received attention. Sage conducted a review of the mobile theme’s usability during the development of Sage CRM 2024 R1 and Sage CRM 2024 R2 delivers a refreshed mobile experience.
The mobile interface now features a more legible font, updated icons, and a revamped colour scheme. They are designed to improve the accessibility and overall usability of Sage CRM on mobile devices with smaller screens where it is not suitable to use the responsive main desktop interface theme typically used within tablets. This ensures that users can navigate the system quickly and effectively no matter where they are or what device they are using.
Sage CRM 2024 R2 has also refined the names of mobile themes to be more descriptive, making it easier for Administrators to select the right theme when customizing and extending the user interface. This not only aligns with the documentation but also helps to clarify the system’s functionality, streamlining the user experience.
Sage CRM 2024 R2 provides customers with a UI choice that is optimized whether the users are experiencing Sage CRM within a desktop, tablet or small-screen mobile device. This ensures that users can transition seamlessly between different work environments. Whether they are at their desk or on the road, they can access the information they need without interruption. The new updates in Sage CRM 2024 R2 demonstrate a commitment to providing a consistent, high-quality user experience across all devices.