Sage CRM 2025 R2: Changes to the database and metadata

2 minute read time.

A new version of the “Sage CRM 2025 R2 – Metadata and database changes” document has been added to the Sage CRM Community download area. 

Having a definitive, release-specific record of database and metadata changes is essential for partners, developers, consultants, and customer IT teams. It provides transparency during upgrades, supports effective change management, and reduces risk when validating customisations, integrations, and reporting.

What the document is for

This document explicitly lists:

  • Changes to the Sage CRM database schema.

  • Updates to metadata, including captions and configuration-level adjustments.

  • Differences introduced since the previous release.

For anyone planning or validating an upgrade, this makes it much easier to understand the true technical scope of a release and distinguish between functional changes and structural changes.

What’s changed in Sage CRM 2025 R2

For Sage CRM 2025 R2, the changes since Sage CRM 2025 R1 are intentionally minimal. This is clearly reflected in the updated document.

The key points covered are:

  • Caption updates
    A small number of custom captions have been updated. These are metadata-level changes only and do not affect the underlying database structure.

  • New database columns
    A limited set of new columns has been added to existing tables. These changes support enhancements and fixes related to the Exchange Online integration.

    The document lists the following additions:

    Table Column
    EWSSyncResource EWRS_iCalId
    EWSFolder EWFO_DeltaSyncState
    EcngIntegration exin_accessgraphtoken

    No tables have been removed, and no existing columns have been altered or repurposed. This keeps the upgrade footprint small and predictable.

Why this matters for upgrades

Documents like this are particularly valuable because they:

  • Help developers assess whether custom SQL, views, or triggers need review.

  • Allow database administrators to validate schema changes quickly.

  • Support regression testing by making it clear what has, and has not, changed.

  • Provide reassurance when a release focuses on hardening and targeted enhancements rather than broad structural change.

For Sage CRM 2025 R2, the document reinforces that the release is low risk from a database and metadata perspective, with changes tightly scoped to specific functional improvements.

Where to download the document

The “Sage CRM 2025 R2 – Metadata and database changes” file is available in the Sage CRM Community download area and can be accessed here:

https://communityhub.sage.com/sage-global-solutions/sage-crm/w/example-components-developer-resources/4199/sage-crm-2025-r2---metadata-and-database-changes

If you are planning an upgrade, validating an integration, or simply want a clear technical audit trail between releases, this document should be part of your standard review process.