Following the successful completion of integration testing on 13 March 2026, Sage CRM 2026 R1 will be made available to Sage regional teams from Friday, 27 March 2026.
This release represents another important step in Sage’s ongoing investment in Sage CRM. The product is now ready for integration with Sage accounting solutions, with regional availability confirmed locally once validation and quality assurance processes have been completed.
A Security and Compatibility Release
Sage CRM 2026 R1 is positioned as a Security and Compatibility release, focused on reinforcing the platform’s resilience, reliability and long-term sustainability.
Rather than introducing significant new functional features, this release prioritises strengthening the underlying technology foundations that customers and partners depend upon. The update delivers enhanced security hardening, upgrades to key third-party components and continued alignment with modern infrastructure standards.
In particular, Sage CRM 2026 R1 ensures ongoing compatibility with evolving technology environments, including support for Microsoft SQL Server 2025 and Microsoft 365. This provides organisations with confidence that their CRM platform remains secure, supported and ready to meet future business requirements.
Key Areas of Enhancement
Sage CRM 2026 R1 includes improvements across several important areas of the platform, including:
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Expanded security enhancements across the application stack
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Updates to Microsoft Exchange integration
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Performance improvements in charting and reporting
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An upgraded PDF generation engine to support modern document standards
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Enhanced application server security controls
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Platform support for Microsoft SQL Server 2025
Together, these updates strengthen operational stability while preparing the foundation for continued product innovation.
Supporting Long-Term Innovation
This release reflects Sage’s long-term commitment to Sage CRM as a core component of its global portfolio. With a published roadmap extending beyond 2030, Sage continues to invest in modernisation, integration capabilities and future-focused innovation.
By prioritising platform stability and technology alignment in this release cycle, Sage is creating the conditions for the delivery of new functional capabilities and AI-enabled advancements in future releases.
Customers and partners can view the public Sage CRM roadmap here:
Sage CRM Roadmap
https://my.sage.co.uk/public/help.aspx#/roadmap/sage-crm
Continuous Improvement for Customer Success
Every Sage CRM release reflects a sustained focus on quality, reliability and customer success. Sage CRM 2026 R1 continues this approach by strengthening security, modernising core technologies and ensuring the platform remains ready to support evolving customer needs.
This ongoing programme of continuous improvement ensures Sage CRM remains a trusted and capable solution for organisations seeking to build stronger customer relationships and drive sustainable business growth.