We're excited to announce the latest update to the Sage CRM public roadmap, available at Roadmap. This revised roadmap reflects Sage's ongoing dedication to Sage CRM as the integrated CRM solution for mid-sized businesses.

Sage's commitment to continued technical improvement for Sage CRM is unwavering. This roadmap outlines exciting advancements designed to empower you to create even more powerful and user-friendly CRM experiences for your clients.

Key Highlights for Developers:

• Modernization and API enhancements: The 64-bit transition is on track for completion in 2025. Alongside this, we're focusing on updating underlying technologies and optimizing performance. Additionally, powerful and reliable APIs will continue to be a cornerstone, allowing for diverse third-party connection possibilities.
• Enhanced User Experience: We're committed to providing a user-centric experience through intuitive interfaces and accessibility improvements. This includes exciting features like customizable user avatars and team color-coding in calendars and lists.
• Security at the Forefront: Security remains a top priority. While Single Sign-On (SSO) and Multi-Factor Authentication (MFA) were initially planned for 2024, we're now focusing on a 2025 exploration to ensure seamless integration with MS Graph and other APIs.

Looking Ahead:

Get ready for even more exciting developments in 2026! We're aiming to introduce a revolutionary natural language reporting feature. Users will be able to create custom reports and group definitions simply by "typing" their requests. This planned AI-powered functionality, powered by Sage Copilot, will significantly reduce reliance on system administrators and empower users to become more data-driven.

Join the Journey:

The Sage CRM public roadmap is a living document that reflects our continuous development efforts. We encourage you to visit the link above regularly to stay updated on the latest advancements. We believe that together, we can empower mid-sized businesses to thrive with a powerful and user-friendly CRM solution.

Let's continue innovating together.