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Sage CRM 2023 R2 has moved to use OpenJRE, a free and open-source Java runtime environment.
This article contains links to articles and resources that discuss the changes to the version of the Java Runtime Environment that a system administrator or d...
Sage CRM 2023 R2 has now been released from the development team. The exact release date in your country will be determined by your local Sage team as the final processes go to market preparations will need to be confirmed.
The Sage CRM Community has...
The first place that you look for help with the features and supported environments for all supported versions of Sage CRM is the Help Centre. http://help.sagecrm.comAs part of the release, the Help Center has been updated with all of the releas...
From Sage CRM 2023 R2, there will be a change in the product's Java runtime environment. As a response to feedback from partners and customers, we are moving away from utilizing Oracle JRE and transitioning to a distribution of OpenJDK. This shift w...
Sage CRM 2023 R2 will be released to all regions today, September 29, 2023. Each Sage OpCo team will decide when to release the new version in their country, but you can start planning for your upgrade now.
To upgrade to Sage CRM 2023 R2, you can use...
Sage CRM uses Java within its architecture. Some of the features that Sage CRM uses Java to enable are, the Interactive Dashboards, the Import and Export of Records, the integration with Exchange and Mailchimp and it sits under the REST API.
Sage CRM...
Sage CRM uses Java to run some of its features, including Interactive Dashboards, Import and Export of Records, Integration with Exchange and Mailchimp, and the REST API.
Starting with Sage CRM 2023 R2, the product's Java runtime environment was...
Running a business in 2023 is hard, and 2024 could be a challenging year. The world is ever-changing, and many business owners feel anxious and stressed. Sage CRM, especially when integrated with Sage accounting products, is a vital tool for thousan...
Across 3 episodes, we talk with Quirijn Kleppe, Head of Product & Growth at Leadinfo, a product that helps companies identify web site visitors in real-time & add insight to support CRM activities.
In this episode we talk to Quirijn Kleppe f...
The local Sage teams and integration partners should have completed their integration testing today Monday, 18th September 2023. We are on target for the release of Sage CRM 2022 R2 to the Sage regions on Friday 29th September 2023.
Note: The exact ...
My colleague, Jeff Richards & I, got around to a "chat over a long drink" a while ago. We ended up talking about the important role our reseller partners can provide in doing 'good CRM' for customers. I recorded the chat, initially as making note...
Sage CRM is a powerful tool that can help businesses of all sizes plan, execute, and track their marketing campaigns. It provides a central repository for all your campaign data, such as target audience, goals, budget, and timeline. It makes it easy...
Delving deeper into the Sage CRM tool, it is worth taking time to consider what to automate. A pragmatic approach, prior to engaging in any vendor or product research.
You could start with an "action & outcome" list to identify triggers...
The Quick Find feature in Sage CRM is a powerful search tool that allows users to quickly and easily find information in their CRM system.
Powered by Apache Solr, Quick Find can search across all of the data in your CRM system, including custo...
We recently received a case where the user wanted to disable the 'click to dial' functionality associated with phone numbers.
Here is a workaround for that:
1. Under .. wwwRoot/js/Custom folder > create a .js file and add t...
The Sage CRM REST API can be used to create a Task Communication. This involves inserting two records into the database: a communication record and a comm_link record.
The comm_link record is a secondary entity that links the communication (task) wit...
Moving Sage CRM from HTTP to HTTPS and how to renew SSL certificates.
This last month we had a couple of BPs that ran into issues with their CRM instances not promoting suddenly. Only to find that the SSL had expired on the server.
Logically o...
Research indicates that our customers often have as much as 70 per cent of their buying decision made before they speak with our business partners. In fact, the reality is in some of you may know more about the Sage CRM product than their business pa...
Across three episodes, Jeff Richards & David Beard from the Sage CRM team, talk with Anthony Lipshitz, Director at Sage CRM specialist, Astech, in Johannesburg, South Africa.
In this episode we continue on the idea of cross-departmental problem ...
In today's fast-paced digital landscape, small and medium-sized businesses (SMBs) need reliable and flexible solutions to accelerate their digital transformation journey. Recognizing this, Sage, a leading provider of business management software...
Sage CRM 2023 R1 introduced a new feature called the Narrative Tab. It is accessible in the Company tab menu and provides a summary of company data and relationship information in the form of a blog-like narrative. The reading time of the summary wi...
When working with Sage CRM's APIs you may experience "strangeness" when interacting with person details. This is "strangeness" could be when you directly edit phone and email details and every thing seems to sa...
We recently had a case where the BP was wanting to integrate Sage CRM 2022 R2 with Sage 300 2021. They had various issues before contacting us. At first they believed the integration component was not the correct one. So they requested where to downl...
We want Sage CRM to be deployed in any way that our customers need. We have been working to make sure that - beyond the powerful core features - we provided application programming interfaces (APIs) that are open, standard-based, and free to develope...
