Sage CRM 2019 R2: Self Service security

Sage CRM Self Service is an API that lets a customer integrates a corporate web site with Sage CRM. The API allows visitors to a customer's site log and access areas of the site that perform functions such as viewing account information, reporting problems, or requesting product information.

The extent of the customer access to corporate data or the ability of a visitor to perform these functions is determined by the particular implementation of Self Service API.

Please refer to the whole article on the CRM Community site link below: