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Phone Extension Field -- Is it possible to add.

Michele Gaw
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We are working with a client that needs to have a field for the phone extension. I thought this would be an easy add. However, when I went to do it, I discovered it does not appear to be so easy. I followed an example in the community posted in the replies to this post...

https://community.sagecrm.com/partner_community/b/hints_tips_and_tricks/archive/2016/04/29/phone-numbers-in-company-and-person-screens.aspx

However, I don't have an extension number. Below is what I did. Is it possible to add an extension number field and have it display? If so, what might I be doing wrong. Any assistance would be greatly appreciated! Client is using 2017 R3. They will not be ready internally to upgrade until next year.

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    Thanks so much for the detailed suggestions!

    I’ll try duplicating the locked frames before converting them to slides that seems like a practical workaround for now. Creating a separate board for live collaboration also makes sense, even if it’s a bit more prep.

    I’ll make sure to report this via Help → Give Feedback so Miro is aware of the issue  hopefully, they’ll update the locking behavior soon.

    Appreciate the guidance! It helps me salvage today’s sessions without too much chaos. 

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  • 0

    Thanks so much for the detailed suggestions!

    I’ll try duplicating the locked frames before converting them to slides that seems like a practical workaround for now. Creating a separate board for live collaboration also makes sense, even if it’s a bit more prep.

    I’ll make sure to report this via Help → Give Feedback so Miro is aware of the issue  hopefully, they’ll update the locking behavior soon.

    Appreciate the guidance! It helps me salvage today’s sessions without too much chaos. 

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