Non-responsive - does not do anything.
Copyright © 1997-2021 Sage Technologies Limited. All rights reserved. Sage CRM 2021 R2
Non-responsive - does not do anything.
Copyright © 1997-2021 Sage Technologies Limited. All rights reserved. Sage CRM 2021 R2
Hi Ladonna
Firstly Unfortunately the File Email pop up is trying to use Internet Explorer which is not supported any more.
Secondly, you need to adjust Internet Options (in Control Panel), on the Security tab click on Trusted Sites and add the CRM server to it, then lower the security to its lowest level.
Within Internet Explorer itself, under Tools you should find Compatibility View, de-select the option in here to use it on Intranet sites.
When I open the Internet Explorer, it automatically opens up in edge, In order for us to send emails from CRM using outlook IE needs to be used.
When I click on the E it shows me this
When I try to file my emails from outlook to CRM it automatically opens up in IE
If I open Sage CRM in Edge it does not give an option to send email from CRM using outlook -- let me know if you would like me to elaborate more on this.
Cheers for this, I couldn't replicate the screens as I don't have the addon installed. The option I would like you to try and deselect is the Open this Page in Compatibility View and see if that help (if not enable the Open In Internet Explorer)
Cheers for this, I couldn't replicate the screens as I don't have the addon installed. The option I would like you to try and deselect is the Open this Page in Compatibility View and see if that help (if not enable the Open In Internet Explorer)
So that worked. Awesome !!!
*****************Okay so here is the other part: Let me know if I Should I start a different question
So Now I can File From Outlook to CRM and the spyglass' work :-) - Thank you for that
But when I try to email from CRM using outlook I am getting this:
IE mode from Edge: Sending email from CRM (spyglass files good)
Edge: Sending email from CRM (spyglass files good)
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Settings are as we put them
In the Manage button it looks like this
*Community Hub is the new name for Sage City