Hi Tino

I am just back from vacation.  I will find out the latest in my meetings this morning.  

For customers implementing Sage CRM with a new instance of Microsoft Exchange Online, we recommend holding off on attempting the integration until the upcoming patch is released. The removal of the Application Impersonation role in Exchange Online has already started affecting new integrations, and this patch will resolve the issue. Sage is prioritizing its release and using best efforts to deliver it as soon as possible to ensure a smooth and secure connection. We appreciate your patience and understanding during this transition.

Ref:  https://communityhub.sage.com/sage-global-solutions/sage-crm/f/announcements/233313/advisory-sage-crm-and-the-end-of-application-impersonation-in-ms-exchange-online

Hi Tino

I am just back from vacation.  I will find out the latest in my meetings this morning.  

For customers implementing Sage CRM with a new instance of Microsoft Exchange Online, we recommend holding off on attempting the integration until the upcoming patch is released. The removal of the Application Impersonation role in Exchange Online has already started affecting new integrations, and this patch will resolve the issue. Sage is prioritizing its release and using best efforts to deliver it as soon as possible to ensure a smooth and secure connection. We appreciate your patience and understanding during this transition.

Ref:  https://communityhub.sage.com/sage-global-solutions/sage-crm/f/announcements/233313/advisory-sage-crm-and-the-end-of-application-impersonation-in-ms-exchange-online