Hi Aaron,

The CRM Outlook plugins are no longer supported because the Plugins were based on ActiveX and therefore require Internet Explorer 11, which has been out of support since 15th June 2022.

See the below excerpt from Advisory: Support for Outlook Plugins in Sage CRM 2022 R2

https://communityhub.sage.com/sage-global-solutions/sage-crm/f/announcements/194133/advisory-support-for-outlook-plugins-in-sage-crm-2022-r2

“We no longer support these plugins and they are not available in new Sage CRM 2022 R2 installations. Use Import contacts and email messages from Exchange Online instead. If you had the Lite or Classic Outlook Plugin enabled in a previous version of Sage CRM, upgrading to Sage CRM 2022 R2 does not disable the plugin. Please note that Sage Support will not address any issues related to the plugins.”

Additional information: 

Sage CRM 2022 R1 Release notes: 

Support for Microsoft Internet Explorer 11. Sage CRM has stopped supporting Microsoft Internet Explorer 11 ahead of the browser's retirement by Microsoft on 15 June 2022.

Together with Internet Explorer 11, the following Sage CRM features have been discontinued because they are not available in other browsers supported by Sage CRM:

• Edit merged documents
• Send emails using Outlook

Source:

 https://help.sagecrm.com/on_premise/en/2022R1/ReleaseNotes/Content/ReleaseNotes/WhatsNew-DiscontinuedFeatures.htm

Advisory: Sage CRM, Windows 11, and Internet Explore

 Advisory: Sage CRM, Windows 11, and Internet Explorer 

While everything Ocean it true. Make sure you are not using "New Outlook".

contact [email protected] and I will send you a .bat file to remove all the DLL