Hi,
I have many problems since the installation of the new exchange synchronisation. Those errors are filling up my logs :
DEBUG [Task Scheduler thread]: [31-mars-2025 12:06:57.274] retryEWSAdvice() started.
DEBUG [Task Scheduler thread]: [31-mars-2025 12:06:57.274] executed method : getGraphClient
DEBUG [Task Scheduler thread]: [31-mars-2025 12:06:57.274] retryEWSAdvice(getGraphClient) end(0).
DEBUG [Task Scheduler thread]: [31-mars-2025 12:06:57.274] GRAPH:resolveName([email protected])
ERROR [Task Scheduler thread]: [31-mars-2025 12:06:57.306] Lifetime validation failed, the token is expired.
ERROR [Task Scheduler thread]: [31-mars-2025 12:06:57.306] com.sage.scrm.syncengine.exchange.ews.service.error.SageExchangeServiceException: com.microsoft.graph.models.odataerrors.ODataError: Lifetime validation failed, the token is expired.
<entry xmlns="">http://www.w3.org/2005/Atom" xmlns:http="">schemas.sage.com/.../1" xmlns:sdata="">schemas.sage.com/.../1" xmlns:xsi="">www.w3.org/.../XMLSchema-instance">
<id>CRM/.../$syncSource
<title>appointment</title>
<link href="">CRM/.../$syncSource rel="self" title="self" type="application/atom+xml;type=entry"/>
<syncState xmlns="">schemas.sage.com/.../1" xmlns:xsd="">www.w3.org/.../XMLSchema" xmlns:xsi="">www.w3.org/.../XMLSchema-instance">
<endpoint>CRM/.../endpoint>
<tick>572324</tick>
<stamp>2025-03-05T09:12:02</stamp>
<user>[email protected]</user>
</syncState>
<http:httpStatus>400</http:httpStatus>
<http:httpMessage>Bad request</http:httpMessage>
<http:httpMethod/>
<http:etag>TW9uIE1hciAzMSAxMjoyMjowOSBDRVNUIDIwMjU1ZjNkOTcyNi0yNjBkLTQxZDUtOGZiYy1jMzU5ODYxNjJhOWI=</http:etag>
<sdata:payload><appointment sdata:uuid="5f3d9726-260d-41d5-8fbc-c35986162a9b" sync:isDeleted="false"><private>false</private><endDate>2025-03-04T17:30:00+01:00</endDate><importance>Normal</importance><subject>xxxxxxC</subject><type>Single</type><body>xxxxxxx
***** CRM Detail *****
...
***** END Detail *****</body><originalStartDate xsi:nil="true"/><reminderMinutesBeforeStart>0</reminderMinutesBeforeStart><sourceMailbox>[email protected]</sourceMailbox><isAllDayEvent>false</isAllDayEvent><organizer>[email protected]</organizer><location>xxxxxxxxxxxxxx</location><startDate>2025-03-04T15:00:00+01:00</startDate><occurrences/><attendees/></appointment></sdata:payload>
</entry>
Can you help me ?
Regards,
Patrice
