PURCHASE INVOICE: RANDOM CONTROL ACCOUNT CHANGE

Good day

When we capture a purchase invoice randomly the control account is wrong. It is display only. It is setup correctly everywhere on BP Supplier, and accounting codes. We do not copy invoices or purchase orders. 

Is there any known issues or a way troubleshoot it. 

  • +1
    Verified Answer

    Hi Braam, 

    Since it's an intermittent issue it will be hard to pinpoint whether it's a known issue or not.

    I would like to check if there are any modifications or entry points being used.

    Is it happening to a specific user or to all the users?

    Are you on a recent release?

    If you have additional information to duplicate the issue, please enter a support ticket with your local support.