• Getting help from Customer Services during the busiest time of year

    About courtesy call back or virtual queueing
    You spoke and we listened! Last year we implemented a new way for you to call Customer Services for help and hold your place in line by receiving a call back when it’s your turn. Here are some answers to frequently asked questions and some helpful tips for using the feature:

    1. When will you get your call back?
      If you enter your call-back information, we call you back within…
  • Announcing Sage 100 Payroll 2.17.0.9

    What's new in Sage 100 Payroll 2.17.0.9

    This release includes program fixes for Sage 100 Payroll, installed with Sage 100 2018. For a list of program fixes, see the release notes.

    For detailed installation and upgrade information, see the Sage 100 Payroll Installation and Upgrade Guide.

    Download instructions

    Important: Before upgrading, consult with your business partner or Sage to ensure that this…

  • Year-end prep: Making your work life easier with your Sage 100 software

    Saying year-end is a busy time of year is, well, an understatement. As you well know, in addition to your “day” job, you now have additional tasks to close the books—some of which you may only perform once a year.  But help is available—and from the software you already own . . . if you know how to utilize it properly to perform year-end tasks.

    Now and over the next few months, Sage University curriculum…

  • Announcing Sage 100 2018 and Sage 100 2017.3


      Audience

    This notice is sent as a benefit of your Sage Business Care plan to let you know that the following products are available:

    • Sage 100 2018
    • Sage 100 2017.3 (Product Update 3)

    Note: If you are not the person who installs Sage 100 updates, please forward this email to the appropriate person.

    What's new in Sage 100 2018

    This release includes enhancements and program fixes for Sage…

  • Let's play ... "What's my Version?"

    You've been there and so have I. You searched around and found the number to call, (By the way, you did know you could simply click on a link from the desktop to open a case on-line or start a chat session, right?  But I digress...) you found your customer id, and you got through the phone lines to speak with one of our highly skilled (and I mean that sincerely) customer support colleagues.  As you start the call, you…

  • Sage 100 Anytime Learning Subscriptions are now available on Sage University

    Are you new to Sage 100 and need to train multiple people in your company? Or perhaps you are a long-time customer, but have new employees or need to cross-train employees?

    We offer two, year-long Anytime learning packages available to all the employees in your company – a Financials package and Distribution package. These courses consist of short recorded videos, making it easy to learn in quick sessions or to focus…

  • Sneak Preview: Sage 100 2018 Payroll Setup

    Happy National Payroll Week!

    Sage 100 2018 will be released this fall, but you don't have to wait to get a sneak preview of feature enhancements that will impact Payroll, including a new setup wizard and new menu tasks.

    The videos below offer a first look at some of the payroll changes coming in Sage 100 2018, but please keep in mind that the information in these videos is subject to change as the product is still…

  • Important Dates by TomTarget

    Nope. Not your spouse’s birthday or you wedding anniversary, but dates in Sage 100. Those dates are important, but that is for a different blog altogether.

    Many years ago I had a new client panic in the middle of doing a period end update because they had forgotten to set the module default date properly (in their mind). In their panic they hit the power switch to stop it from completing the period end processing…

  • Sage 100 Tax Table Update 08/02/2017

        Sage 100 Government Compliance  

    Tax Table Update for Sage 100
    Notice 17-J | August 2 2017

          Audience

    This notice is sent as a benefit of your Sage Business Care plan to let you know that a Tax Table Update (TTU) is available.

    Note: If you are not the person who installs Sage 100 updates, please forward this email to the appropriate person.

    Update Information

    A revised…

  • LIMITED TIME OFFER: Save on Sage Endorsed Solutions!

    For a limited time, you get 10% off Sage endorsed solutions like Sales Tax Automation, Business Intelligence and Inventory Management, to name a few. 

    Sage is offering 10% off these solutions from Aug 1 through Sept 30: 

    The discount is available on the following solutions:

  • Sage 100 Intelligence Reporting Webcasts (August & September)

    Sage 100 Intelligence Reporting gives you more time to analyze reports so you can make smart business decisions that will give your company a competitive edge. Get the most out of Intelligence Reporting by signing up for these free webcasts in August and September. 

    The X-Factor Report Writers Series Part 7: Creating Aggregation or Consolidation Reports using the Report Designer

    Duration

    30 minutes

    Description

    When we…

  • Changes to Software Notices

    Starting July 10, 2017, software notices for Sage 100 will come from [email protected] instead of [email protected].

    What does this mean  for me?

    • Notices announcing new product releases, updates, or service changes will come from the new email address
    • The sender name will be Sage Team
    • You may need to mark the new email address as a safe address to avoid it from being filtered to your junk folder
  • Special Offer...Grow your Sage 100 skillset from anywhere with Sage University


    Dive deeper into your Sage 100 solution—sign up now for 25% off live training.*

    Make a splash with your productivity this summer by enrolling in Sage University, now available at a special 25% discount. Grow your skillset from anywhere with courses available both online and at locations around North America.

    Enroll today, and:

    • Dive deeper into your software with specialized training for your Sage solution
    • Expand…
  • Sage 100 Intelligence Reporting July Webcasts

    Sage 100 Intelligence Reporting gives you more time to analyze reports so you can make smart business decisions that will give your company a competitive edge. Get the most out of Intelligence Reporting by signing up for our free webcasts coming your way in July. 

    Ignite your Excel skills for more impactful reports, Part 1 – Formulas and formatting

    Duration:

    45 minutes

    Description

    A solid set of Excel skills goes…

  • "Bad General Journal Entries" by TomTarget

    Hello to everyone out there on Sage City! Over the years I have offered and received much advice on Sage City and its predecessors. I have probably learned as much from reading your posts as well as from having my interest piqued to investigate some of your questions. I don’t always have the answers, but then someone else steps in and usually can offer up some assistance. This is what makes this community such a great…

  • June featured certification in Sage University: Sage 100 Certified Accounting Manager Specialist

    Are you the person everyone goes to for answers about the software you use—or wish you had that kind of expertise? Either way, wouldn’t it be great to know all the ins and outs of your software—AND get recognized for it?

    That’s where a certification—like those offered by Sage—can really help by:

    • Growing your skill set and boosting your knowledge.
    • Increasing your value to your employer…
  • May featured certification in Sage University: Sage 100 Sales Order Specialist

    Are you the person everyone goes to for answers about the software you use—or wish you had that kind of expertise? Either way, wouldn’t it be great to know all the ins and outs of your software—AND get recognized for it? 

    That’s where a certification—like those offered by Sage—can really help by:

    • Growing your skill set and boosting your knowledge.
    • Increasing your value to your employer…
  • Fix an incorrect expiration date after purchasing a Payroll Subscription plan

    Sage 100 customers may have been unable to upgrade to the latest product update after purchasing a Payroll Subscription plan. This issue was resolved in these Sage 100 updates:

    • 2015 PU5
    • 2016 PU2

    If you aren't (or weren't) able to install one of the versions noted above, you can download a program fix that should solve the problem. You can find them in our Knowledgebase article for this issue - Payroll expiration…

  • Payroll module extended by 3 months—last chance to select a new Sage payroll option.

    Sage previously announced new U.S. payroll packaging and pricing for Sage 100 and Sage 300, to inform all customers that they must select a new Sage payroll option by April 30, 2017. 

    Many customers have already selected a Payroll subscription tier or taken advantage of the Sage Payroll Full Service (managed) payroll special offer. However, our records indicate that you have not yet responded, and we want to ensure that…

  • April Webcast Series: Extend the Power of Sage 100

    You won't want to miss these opportunities that are designed help Sage 100 customers, like yourself, get the most out of investing in your business management solution and keep you up-to-date with new features and additional integrated solutions. 

    Upcoming webcast dates and times:

  • April featured certification in Sage University: Sage 100 Accounts Receivable Specialist

    Are you the person everyone goes to for answers about the software you use—or wish you had that kind of expertise? Either way, wouldn’t it be great to know all the ins and outs of your software—AND get recognized for it?

    That’s where a certification—like those offered by Sage—can really help by:

    • Growing your skill set and boosting your knowledge.
    • Increasing your value to your employer…
  • Meet "TomTarget" and "BigLouie"—Sage City VIP's—at Sage Summit 2017 (Atlanta)

    If you’re going to Sage Summit in Atlanta this year, you’ll want to be sure to attend a Sage City Roundtable session! There you’ll get your chance to discuss topics related to your Sage solution with Sage City VIP’s like TomTarget and BigLouie live and in-person! These interactive, informal discussions are a great way to exchange thoughts and experiences with fellow attendees on how to get the most…

  • Special Offer: Save 20% on Sage Fixed Assets!

    There's more to fixed assets than depreciation

    Expand your existing solution and get the resources you need for better productivity with Sage Fixed Assets. Sage has what you need to simplify your entire fixed asset lifecycle from acquisition and inventory to reporting and construction-in-progress. Plus, we offer training classes that fit your schedule and unique needs, so you get the most out of your solution.

    Now…

  • March Webcast Series: Extend the Power of Sage 100

    You won't want to miss these opportunities that are designed help Sage 300 customers, like yourself, get the most out of investing in your business management solution and keep you up-to-date with new features and additional integrated solutions. 

    Upcoming webcast dates and times
    To view the registration page for all the…

  • Accept any payment, anywhere—and sync with Sage 100

    Let your customers pay as they please when you open a merchant account with Sage Payment Solutions!  Accept credit cards, debit cards, and electronic checks - in person, over the phone, on the web, or using a mobile device - and then automatically sync those payments with your GL in your Sage 100 Accounting Solution.

    You’ll also have access to Sage Payment Center with a built-in, centralized dashboard to see your…