Sage 100 Payroll Tax Calculation

We are receiving an error indicating that the SPA Tax Service could not be reached from the Sage 100 Server or the current workstation.  I've dug into the Tax Client dll config file and found the url of https://spa.na.sage.com/api as the calc url.  When I navigate to that page I get the error "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."  Has this URL been deprecated for the API now.  We were able to run payroll two weeks ago just fine.

I've also gone through and ensured no firewall blocking is in place and the server has a good path out to the site.  Any help would be greatly appreciated.

Thank you.

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    I confirmed with Engineering that the URL you are referencing is the correct URL.  Are you able to run the Tax Calculation now or are you still getting the same response?  What happens when you run the Status Check Utility?    You could try checking or unchecking the 'Process tax Calculation on Server' (System Configuration / Preferences tab) if you are having issues connecting.  

    If you are still having issues I recommend you create a support ticket for further troubleshooting.

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  • 0

    I confirmed with Engineering that the URL you are referencing is the correct URL.  Are you able to run the Tax Calculation now or are you still getting the same response?  What happens when you run the Status Check Utility?    You could try checking or unchecking the 'Process tax Calculation on Server' (System Configuration / Preferences tab) if you are having issues connecting.  

    If you are still having issues I recommend you create a support ticket for further troubleshooting.

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