Hello a user did a return of goods and it posted to the GL however not to inventory they are zero. PO history showing zero's as well. Any idea why this happens and how to fix.


Was the return for a Drop Ship PO?
I was told it was not a Drop Ship..
Take a look at PO history inquiry to be sure. That is the easy answer.
After reviewing PO history it does appear to be a drop ship
That is your answer then. Drop Ship PO's never affect inventory (in or out).
Oh didn't know that .. thanks much!!
Oh didn't know that .. thanks much!!
*Community Hub is the new name for Sage City