Sage 100

Hello, I posted two checks directly to GL using AR Cash Receipts Entry, as I normally would for payments of this type, but they are not showing up in Bank Reconciliation. I've confirmed that they are showing in the GL and that I posted them to the correct…

Every once in a while i will try to enter a payment through the path Accounts Receivable, cash receipts entry and the invoice I want to pay will show a zero balance. If i simultaneously pull the invoice up using the path Accounts Receivable, customer…

I am running Sage 2021 and have managed to get two people into the same batch for doing Credit Card transactions with Paya. Any attempt to add a third person will not work. What is the preferred method for allowing users to run a stored card for a client…

We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account. To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…

We post multiple cash receipts daily with each receipt being assigned a different deposit number. During data entry, I am required to completely get out of Cash Receipts Entry, then get back in in order to create a new deposit. Is there a way to create…

I have an invoice that shows to have a balance of $5,382.38. When I try to apply the payment in the cash receipts function, the balance shows as -$10. I don't get it. How can I fix this? I don't see any credit memos.

We were doing a deposit and there was some issue with Sage Exchange Desktop. We ended up rebooting the computer and now when you open up Cash Receipts Journal the Print A/R Cash Receipts Entry Batch window comes up and the Cash Recipts Journal window…

Hello, Our accounting department recently brought to my attention that entering data inside of Cash Receipts Entry only posts to the sub-ledger. They must then go into the daily transaction register in order for this to process to the General Ledger…

We are on Sage 100 Advanced ERP 2014 (v.5.10.1.0) and are running in to a semi-common issue in Cash Receipts Entry. I am not sure exactly how this happens but probably once a month we will attempt to receive payment for an invoice, but it will appear…