I am trying to assign a serial number that shows it is on hand, but when I try to assign it to the sales order, it is not available? How do I correct this? Sage 100 v.2017 v 5.40.1.0
Any suggestions on how to correct this would be appreciated.
I am trying to assign a serial number that shows it is on hand, but when I try to assign it to the sales order, it is not available? How do I correct this? Sage 100 v.2017 v 5.40.1.0
Any suggestions on how to correct this would be appreciated.
It gets committed when you select it in Invoice Data Entry or Commit in Sales Order if you have that feature turned on. Your first step is to see if you committed it somewhere else which is why I told…
If the invoice tier data is orphaned (meaning the associated invoice header is not there), you have to clean that up manually.
If you have a repeatable pattern for causing this issue, report to Sage for…
*Community Hub is the new name for Sage City