A customer just received an email from V-Technologies regarding StarShip. They're suggesting their StarShip Cloud solution, citing issues with outdated on-premise setups and infrastructure. According to the email, come January 1, 2025, on-premise pricing is slated to jump by an average of 30%, and they're changing their policy on lapsed renewals (you'll be hit with back maintenance fees at the current rate).
To sweeten the deal for cloud migration, they're offering incentives: 50% off the first year and 25% off the second year of the SaaS subscription, no price hikes for two years, and no back maintenance fees if you commit and pay onboarding before your renewal date (My customer renews 5/21/2025). They're also highlighting that over 1,200 users are already on the cloud platform.
I'm curious about everyone's experience with this. Specifically, I'd love to hear from both sides:
- Those who have moved to StarShip Cloud: What has your experience been? Any unexpected hurdles or pleasant surprises? How has it impacted your customer's Sage 100 integrations? Are the performance improvements noticeable? Any regrets?
- Those who have not moved to StarShip Cloud: What's holding you back? Are you concerned about cost, functionality, integration, or something else entirely? What are your plans for the upcoming price increase and policy changes?
