Here is the issue I'm trying to solve for. We use production management, work tickets, BOMS etc. For the most part, this works because we are typically manufacturing something and in combination with Sales Orders, I can drive Rev and COGS. I have a similar scenario where we are paid for R&D, these agreements usually have milestones and we will bid for labor and sometimes materials for each milestone. 

I'm trying to capture labor and materials for each milestone and when we are ready to "ship" (i.e. close the sales order) the item (the item here can simply be a report, doesn't have to be an inventory item), and costs gathered would drop into COGS the same way it would if we were selling an inventory item.

I would like to use the work ticket for this because I like the functionality that comes with it. My engineers could book time and materials to the WT, and Sage would capitalize (WIP) this cost and create the entries against labor until we are ready to bill as if it was an inventory item. There are other ways of course. I could manually capitalize labor when running payroll but that would require me to indicate the milestone being capitalized, track on the BS, and then manually JE it back to the income statement when we bill for a milestone. 

Is there a way to do this using sales orders and work tickets without creating inventory when we close the work ticket?

Thanks