We have one user when they click on any Explorer view, the window goes to the bottom and is grayed out. If we right-click on the application and choose "Run as Administrator" then log into Sage 100, it works just fine (same machine, same Sage login).
Even logging into Sage 100 as a different user causes the issue.
It started when we were on Sage 2019, and in the meantime we've upgraded to Sage 2022 PU4. The workstation setup has been uninstalled and reinstalled.
I have a case with Sage and have been working with them on this for a while but nothing they've given me to try has worked.
I even tried logging onto the machine as administrator and adding that user to the local administrators group. (Sage support said that shouldn't be necessary.) However, that didn't work either.
I'll keep trying to work with Sage support in the meantime but wondering if anyone has seen this and found a resolution that Sage support isn't aware of.