• Business Insights Explorer won't work for one user

    We have one user when they click on any Explorer view, the window goes to the bottom and is grayed out. If we right-click on the application and choose "Run as Administrator" then log into Sage 100, it works just fine (same machine, same Sage login).…
  • Crystal Reports is not including duplicate amounts in detail listing of transactions.

    I have a crystal report that lists the transactions that were entered into Sage General Ledger. For some reason; I am trying to figure out; whenever a duplicate amount is entered in the GL Transaction it does not show up in my report. Example 2010 ACCTS…
  • CURDATE() function in Sage

    Hi, i’m trying to retrieve date difference from issued date to current date in Sage but somehow I must have my formula wrong, need some help. I’m hoping someone can let me know what I’m doing wrong. PrmChg.chgdte is the date field from Prime Change…
  • COGS

    What report do we run to get the COGS for a certain month?
  • Unable to Print SO_PickingSheet1.rpt

    We have been getting this error when we run the "Picking Sheet Printing" function in SO, it will print a few SO's and then through up this error. The printing stops, we have multiform checked off to print another report for the SO's and that one doesn…
  • Print Copies of Picking List According to Item Quantity Per Order

    Hello everyone, I created a picking sheet form to print out as a thermal label customized to a merchant's specification. The label has two unsuppressed sections (rest suppressed), Group Header SO_SalesHeader.SalesOrderNo and the Group Footer. The Group…
  • Crystal Reports Next() function

    I was trying to use this to get the Next record and compare to the current. In this case if next(ItemCode) =ItemCode then ... When I use it the report wont run and I get the below message. I am guessing this function is just not allowed within Sage…
  • Finding historic periods of zero or negative inventory

    I have been working on making reports for our purchasing staff who do not have a lot of experience with the yearly flux of our inventory They have also been thrown off by the disruptions caused by COVID and the supply chain issues that accompanied it…
  • Database login failed into Crystal KnowledgeSync

    Trying not to duplicate a question that has already been asked. I have a crystal report that can be run from Sage and interactively that does not use any work tables, but when attempting to run it from a KnowledeSync report in 10.5 version I get a Database…
  • Created by User Code - Work Ticket WIP Reconciliation Report - Operations Management

    I am adding the Creator (2 or 3 initials of our team) of a Sales Order/Work Ticket on the WIP Report. It only comes up on part of the Work Tickets listed. I have tried to compare of what has hours applied, what has parts, etc. Is there utility I should…
  • Edit a BIE dashboard

    Is it possible to change the BIE dashboard to display the item code rather than the description in the Top Items dashboard for example? Data comes from the Inventory Sales Analysis Report.
  • Tax Code Table

    Hello it's me again.... Does anyone know what SQL table is the Tax Codes are in?? I need a list of all the tax codes with rates included. When I print the Tax Code from Sales Tax Code Maintenance I just get the codes no rates.. Thanks much ..
  • sage 100 Open sales Orders by Item Report

    how can i generate a report for items needed to fulfill open sales orders?
  • Can you add a url to products so the crystal reports will export hyperlinks to our website?

    We'd like our quotes to display the product codes hyperlinked to their associated webpage on our website. Is there a way to do this with sage 100 and crystal reports? Seems like a very basic thing that should be doable.
  • Crystal Report, Group Item sold from first invoice date for first 3 months

    Hi, I need some help on how i can do this in crystal report, I would like to get each item number and based on their first invoice transaction , i would like to get the quantity sold for the first month, second month and third month in columns. For…
  • User Can Access Report under Business Insights but NOT under Custom Report Section

    I created a report using Business Insights wizard, through which I added it to the Custom Reports section in the SO module and gave access to the certain roles. Our users can run the report when accessing under Business Insights module but get an error…
  • Business Insights Invoice Number Repeating

    I created a sales history report in Business Insights Report Wizard using Invoice History. Objective is a total invoice amount including invoice number, customer number, customer name, invoice date, transaction date. However, the report repeats invoice…
  • Standard item description does not print when Extended Item Description box is checked

    I'd had been having a problem with extended item descriptions not printing in purchase orders and called our vendor for several issues including this one. They checked the form and found nothing amiss, but did find that our check box for extended descriptions…
  • Crystal reports within Sage so slow for one user

    User has a new workstation and running crystal reports takes forever. A report that takes a few minutes to run for a coworker takes overnight for this user. We have checked the firewall on the server and workstation. Uninstalled and reinstalled Sage,…
  • Crystal Reports QuantityDecimal formula for 2 decimal places

    What formula would be used in QuantityDecimal to set the number of decimals to 2? We need 4 decimals for qty for BOMS only, so would like all forms to only display 2 decimals. Thanks.
  • Business Insights Report ignores Advanced Logic in Filter

    Sage 100 Standard 2021, PU 2. This was working (and still works) in 2018. Advanced Logic says to include only a Range of Customers PLUS 1 specific Customer. Here is what it looks like in 2018: And, like I say, it works. Here it is in 2021: Of course…
  • Historical MRP from prior year

    Hi. I am trying to pull MRP from the prior year.
  • Crystal custom rpts after upgrade to 2021

    Getting database connection error on all custom payroll rpts after upgrade to 2021. Other custom rpts fine.
  • How to identify user running crystal report

    Does anyone have a creative suggestion on how to display the sage 100 user who is running a custom crystal report on the report so I can link to the AR salesperson? I’m trying to find a way to suppress information on a custom crystal report where the…
  • Business Insights Report fails after update from 2020.1 to 2020.2 Advanced

    Message is “You cannot run this report as the data is in use by another task.” Other messages include: "view cannot be used - one or more tables are missing" to the table VIEW_ to the "you do not have sufficient rights" depending on if you try to select…