Hello everyone, I'm the IT admin for a small company that uses Sage 100 2017 Advanced. We upgraded to a new server in October and installed the new release on the server and workstations. I'm not very familiar with Sage itself, so pardon me if my question is rudimentary.
In the Sage2017Adv/MAS90/Home/TextOut directory, when users are running reports, sometimes the tmp files created stay open in the Sage process on the server, causing hang ups and leading to my users being unable to proceed. I have to have everyone log out so I can restart the Sage process on the server and manually remove the tmp files that area deleting because they're showing as still in use by "System".
We've got a workaround right now which entails my users remotely logging into the server itself and doing their work and reports, and everything works perfectly that way. However, if they try to do the work on their workstations the problem starts up again. I've checked and re-checked permissions, antivirus and everything else I can think of and have come up empty. We utilize a UNC path to the server, unlike the previous install where all the work was done and saved on the workstation and then uploaded to the server. I don't know if something is causing communication errors or what, and I'm honestly stumped. Any help would be much appreciated.
