I went through the nightmare of trying to get the Office365 integration working this summer.  First, that email address is not correct even though it is in the Sage documentation.  After weeks of going through support I was told the updated address is [email protected].  Then, after I got Sage to get the ball rolling with an email to that address, the integration didn't work.  There was something wrong with the setup in Azure.  I spent many hours with various levels of support and paid my Sage Partner for help and it still doesn't work properly.  The solution is half baked as far as I can tell and the juice isn't worth the squeeze.  Hopefully you have better luck.

I went through the nightmare of trying to get the Office365 integration working this summer.  First, that email address is not correct even though it is in the Sage documentation.  After weeks of going through support I was told the updated address is [email protected].  Then, after I got Sage to get the ball rolling with an email to that address, the integration didn't work.  There was something wrong with the setup in Azure.  I spent many hours with various levels of support and paid my Sage Partner for help and it still doesn't work properly.  The solution is half baked as far as I can tell and the juice isn't worth the squeeze.  Hopefully you have better luck.

Hi sageuser39684543 ,

Thanks for reaching out and sharing your experience. We're genuinely sorry for the inconvenience you've faced. We're in the process of updating our articles and contact information.

The Sage 100 ERP team is closely examining the integration issue. Your patience and feedback are invaluable to us, and we're dedicated to enhancing our services.

Warm Regards,
Erzsi