When did Application Server Configuration begin to use up a Sage User License?

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Can't locate whether I've been down this path previously, but not finding anything directly mentioning this on Sage Citry (sorry, Community Hub).

I could swear that back in the old days, when a client would call and say they couldn't get any more users in because all the licenses were used up, I was able to launch App Serv Config and kill some hung sessions. Lately, though, if all the licenses are used up I get the dreaded "xx user limit exceeded" error.

Am I wrong thinking that ASC should be immune to whether or not there's an available license?

TIA

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    When the Sage 100 Application Server is run as a ‘Service’, opening the Application Server Configuration uses a license. However, if it’s run as an 'Application,' it does not.    

  • 0 in reply to NateSage100

    Thanks Ronnie and Nate;

    Much appreciated. Of course what would really be good is if, when a situation like this occurs where all the licenses are in use, if there was some way for someone else to run both Master Console and App Serv Config (even if Sage is running as a service). But I guess that's not in the cards. I did put an idea on the Sage 100 Ideas site, just in case this grows legs and becomes popular.

    Last question: was this changed since I worked back at 56 Technology for Best Software? I could swear it was not the case back then, but that was a long time ago.

    Thanks again, guys - you both are awesome Sunglasses

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  • 0 in reply to NateSage100

    Thanks Ronnie and Nate;

    Much appreciated. Of course what would really be good is if, when a situation like this occurs where all the licenses are in use, if there was some way for someone else to run both Master Console and App Serv Config (even if Sage is running as a service). But I guess that's not in the cards. I did put an idea on the Sage 100 Ideas site, just in case this grows legs and becomes popular.

    Last question: was this changed since I worked back at 56 Technology for Best Software? I could swear it was not the case back then, but that was a long time ago.

    Thanks again, guys - you both are awesome Sunglasses

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